Privacy Policy

Last updated: August 29, 2023

At Productions Arborescence, we attach great importance to the protection of your personal data and your privacy. This privacy policy aims to inform you about how we collect, use, share, and protect your personal data in accordance with the Quebec Data Protection Act 25.

Definitions

“Personal information” refers to recorded information about an identifiable individual, excluding any information that is not considered as such under privacy protection laws.

“Personal Information Protection Laws” refers to the Private Sector Privacy Act, L.Q. P-39.1, and the Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5, and their respective regulations.

“Privacy Policy” means this privacy policy for the collection, use, disclosure, retention, and disposal of personal information in accordance with privacy protection laws.

 

Discretionary Powers

Certain provisions of this Privacy Policy may exceed regulatory requirements. In such circumstances, we have the discretion to apply them.

 

Collection of Personal Data

We may collect the following personal data when you use our website:

• Identification information in the contact form (name, email address, phone number, etc.);
• Billing and shipping postal addresses;
• Payment information such as credit/debit card numbers, security code numbers, and other billing-related information;
• Phone numbers (including mobile phones) and email addresses;
• Demographic information (age, gender, etc.);
• Login information (IP address, cookies, server logs, etc.);
• Website browsing and usage data;
• The date and time of your visit to our website;
• The pages of our website that you access;
• Any other information relevant to the services we provide;

Use of Personal Data

We use your personal data for the following purposes:

• Providing, operating, and improving our services.
• Responding to your requests, questions, or concerns.
• Personalizing your user experience and providing relevant content.
• Complying with our legal and regulatory obligations.

 

Cookies and Similar Technologies

This site uses cookies to enhance your online experience and for traffic analysis, telemetry, and tracking purposes while respecting your privacy.

We collect various information, including (but not limited to) data on traffic and usage, location information, device and browser information, traffic sources, behavior and interactions, conversion tracking, user flow and navigation, as well as demographic and interest data. We use this information to improve the performance and experience of visitors to our site. This includes improving search results, displaying more relevant content, better communication, and improved site performance. We mainly use Google Analytics and Meta Pixel.

 

Sharing of Personal Data

We do not sell, trade, or rent your personal data to third parties without your explicit consent. However, we may share your personal data with:

Our business partners and service providers who help us deliver our services.

Legal authorities if required by law or to protect our legal rights.

 

Protection of Personal Data

We implement appropriate security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

Data Protection Officer:
Mathieu LeBlanc, Directeur Général
180 Peel St. #300
Montreal, QC H3C 2G7, Canada
Phone: 438 524-6046
Email: [email protected]

 

Your Rights

In accordance with the Quebec Data Protection Act 25, you have the right to:

• Access your personal data that we hold.
• Request the correction of your personal data if it is inaccurate or incomplete.
• Request the deletion of your personal data in certain circumstances.
• Object to the processing of your personal data for direct marketing purposes.
• Restrict the processing of your personal data in certain circumstances.

To exercise your rights or for any other questions regarding our privacy policy, please contact us at the following address: [email protected]

 

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our personal data practices. The date of the last update will be indicated at the top of the page.

By using our website [or services] after the publication of modifications, you accept the terms of the updated privacy policy.